{"version":"1.0","provider_name":"eXpression Ume\u00e5","provider_url":"https:\/\/expressionumea.se\/en","title":"S\u00e5 skapar du goda kundupplevelser - eXpression Ume\u00e5","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"bSyKvm9sSr\"><a href=\"https:\/\/expressionumea.se\/en\/sa-skapar-du-goda-kundupplevelser\/\">How to create great customer experiences<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/expressionumea.se\/en\/sa-skapar-du-goda-kundupplevelser\/embed\/#?secret=bSyKvm9sSr\" width=\"600\" height=\"338\" title=\"&quot;How to create good customer experiences&quot; - eXpression Ume\u00e5\" data-secret=\"bSyKvm9sSr\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/expressionumea.se\/wp-includes\/js\/wp-embed.min.js\n<\/script>","thumbnail_url":"https:\/\/expressionumea.se\/wp-content\/uploads\/2021\/10\/konsumentbeteende-och-fo\u0308rsa\u0308ljning.png","thumbnail_width":1024,"thumbnail_height":575,"description":"Vad \u00e4r en god kundupplevelse och&nbsp;hur&nbsp;kan vi vara med och&nbsp;forma&nbsp;den?&nbsp;Oavsett om du driver e-handel, fysisk butik,&nbsp;en restaurang eller&nbsp;till exempel&nbsp;ett bes\u00f6ksm\u00e5l&nbsp;\u00e4r det&nbsp;h\u00e4r tv\u00e5&nbsp;viktiga&nbsp;fr\u00e5gor att ta st\u00e4llning till.&nbsp;Kundupplevelsen handlar&nbsp;n\u00e4mligen&nbsp;om&nbsp;alla sammantagna&nbsp;intryck&nbsp;av&nbsp;en&nbsp;verksamhet&nbsp;och f\u00f6r&nbsp;att ta kontrollen&nbsp;kr\u00e4vs&nbsp;god planering och&nbsp;n\u00e4ra&nbsp;dialog med kunden &#8211; p\u00e5 s\u00e5 vis kan upplevelsen regisseras till b\u00e5de f\u00f6retagets och kundens f\u00f6rdel.&nbsp;&nbsp; Den h\u00e4r guiden handlar om att reflektera [&hellip;]"}