{"id":15261,"date":"2021-03-03T09:55:56","date_gmt":"2021-03-03T08:55:56","guid":{"rendered":"https:\/\/expressionumea.se\/?p=15261"},"modified":"2023-08-03T22:14:05","modified_gmt":"2023-08-03T20:14:05","slug":"what-has-the-coronavirus-pandemic-taught-us-about-sustainability","status":"publish","type":"post","link":"https:\/\/expressionumea.se\/en\/vad-har-coronapandemin-lart-oss-om-vardskap\/","title":{"rendered":"What has the corona pandemic taught us about hosting?"},"content":{"rendered":"<p><strong>Good hospitality is based on being able to feel secure in your organisation, knowing your responsibilities and being able to take responsibility for and communicate the content and execution of your work. These are examples of conditions that are important for offering good hospitality to customers, clients and other stakeholders.<\/strong><\/p>\n\n\n\n<p>The importance of thoughtful and sophisticated hosting has been highlighted during the ordeal of the coronas pandemic and many companies have made efforts to work methodically and strategically to develop in this regard.<\/p>\n\n\n\n<p>One example is the small and niche shop offering sustainable fashion, which has decided to further develop its hospitality by offering the customer:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>personal and engaging posts on social channels (for example: Instagram and Facebook)<\/li><li>increased knowledge about sustainable fashion and why the customer should choose such an option despite a possibly higher price tag (e.g.: more sustainable production conditions, materials and transport)<\/li><li>the possibility of dialogue in digital channels on, for example, price, material, size and stock balance.<\/li><li>the possibility of adapting the point of sale to the customer's needs and circumstances (for example: extended opening hours and home delivery).<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Reflection questions:<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>How do you define hosting?<\/li><li>To what extent is hosting and developing your hosting a priority for you?<\/li><li>Can you describe how your hosting is practiced today?<\/li><li>Given that you are several employees, do you share the view of what hospitality is and how it is practiced in your business?<\/li><li>Who are your role models when it comes to good hosting?<\/li><li>What can you learn from them and what can you weave into your own activities?<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Comment:<\/h2>\n\n\n\n<p><em>The example above is taken from a company operating in a hard-hit industry. Early in the corona pandemic, the CEO made a strategic decision to work with his staff to develop his hosting. The results included increased customer loyalty and almost maintained turnover.<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>What is hospitality and how do companies develop their hospitality? This guide introduces the topic and provides reflection questions to help you develop your company's hospitality.<\/p>","protected":false},"author":4,"featured_media":15262,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[475,666,718],"tags":[],"eu-finansiering":[],"artikeltyp":[627],"class_list":["post-15261","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-future-retail-lab","category-mode","category-vardskap","search-category-artikel","artikeltyp-guider"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Vad har coronapandemin l\u00e4rt oss om v\u00e4rdskap? - eXpression Ume\u00e5<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/expressionumea.se\/en\/what-has-the-coronavirus-pandemic-taught-us-about-sustainability\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Vad har coronapandemin l\u00e4rt oss om v\u00e4rdskap? - eXpression Ume\u00e5\" \/>\n<meta property=\"og:description\" content=\"Vad \u00e4r v\u00e4rdskap och hur utvecklar f\u00f6retag sitt v\u00e4rdskap? I den h\u00e4r guiden introduceras \u00e4mnet och ges reflektionsfr\u00e5gor f\u00f6r att kunna utveckla ditt f\u00f6retags v\u00e4rdskap.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/expressionumea.se\/en\/what-has-the-coronavirus-pandemic-taught-us-about-sustainability\/\" \/>\n<meta property=\"og:site_name\" content=\"eXpression Ume\u00e5\" \/>\n<meta property=\"article:published_time\" content=\"2021-03-03T08:55:56+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-03T20:14:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/expressionumea.se\/wp-content\/uploads\/2021\/03\/C5A85B54-E571-41AC-9067-70D949895DE6-scaled.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1707\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Anna Wikholm\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Anna Wikholm\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/expressionumea.se\/vad-har-coronapandemin-lart-oss-om-vardskap\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/expressionumea.se\/vad-har-coronapandemin-lart-oss-om-vardskap\/\"},\"author\":{\"name\":\"Anna Wikholm\",\"@id\":\"https:\/\/expressionumea.se\/#\/schema\/person\/1e20558e56409dffe7180bdd0cc8f950\"},\"headline\":\"Vad har coronapandemin l\u00e4rt oss om v\u00e4rdskap?\",\"datePublished\":\"2021-03-03T08:55:56+00:00\",\"dateModified\":\"2023-08-03T20:14:05+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/expressionumea.se\/vad-har-coronapandemin-lart-oss-om-vardskap\/\"},\"wordCount\":366,\"publisher\":{\"@id\":\"https:\/\/expressionumea.se\/#organization\"},\"image\":{\"@id\":\"https:\/\/expressionumea.se\/vad-har-coronapandemin-lart-oss-om-vardskap\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/expressionumea.se\/wp-content\/uploads\/2021\/03\/C5A85B54-E571-41AC-9067-70D949895DE6-scaled.jpeg\",\"articleSection\":[\"Future Retail Lab\",\"Mode\",\"V\u00e4rdskap\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/expressionumea.se\/vad-har-coronapandemin-lart-oss-om-vardskap\/\",\"url\":\"https:\/\/expressionumea.se\/vad-har-coronapandemin-lart-oss-om-vardskap\/\",\"name\":\"Vad har coronapandemin l\u00e4rt oss om v\u00e4rdskap? - eXpression Ume\u00e5\",\"isPartOf\":{\"@id\":\"https:\/\/expressionumea.se\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/expressionumea.se\/vad-har-coronapandemin-lart-oss-om-vardskap\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/expressionumea.se\/vad-har-coronapandemin-lart-oss-om-vardskap\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/expressionumea.se\/wp-content\/uploads\/2021\/03\/C5A85B54-E571-41AC-9067-70D949895DE6-scaled.jpeg\",\"datePublished\":\"2021-03-03T08:55:56+00:00\",\"dateModified\":\"2023-08-03T20:14:05+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/expressionumea.se\/vad-har-coronapandemin-lart-oss-om-vardskap\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/expressionumea.se\/vad-har-coronapandemin-lart-oss-om-vardskap\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/expressionumea.se\/vad-har-coronapandemin-lart-oss-om-vardskap\/#primaryimage\",\"url\":\"https:\/\/expressionumea.se\/wp-content\/uploads\/2021\/03\/C5A85B54-E571-41AC-9067-70D949895DE6-scaled.jpeg\",\"contentUrl\":\"https:\/\/expressionumea.se\/wp-content\/uploads\/2021\/03\/C5A85B54-E571-41AC-9067-70D949895DE6-scaled.jpeg\",\"width\":2560,\"height\":1707},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/expressionumea.se\/vad-har-coronapandemin-lart-oss-om-vardskap\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Hem\",\"item\":\"https:\/\/expressionumea.se\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Vad har coronapandemin l\u00e4rt oss om v\u00e4rdskap?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/expressionumea.se\/#website\",\"url\":\"https:\/\/expressionumea.se\/\",\"name\":\"eXpression Ume\u00e5\",\"description\":\"Creative minds unite\",\"publisher\":{\"@id\":\"https:\/\/expressionumea.se\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/expressionumea.se\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/expressionumea.se\/#organization\",\"name\":\"eXpression Ume\u00e5\",\"url\":\"https:\/\/expressionumea.se\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/expressionumea.se\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/expressionumea.se\/wp-content\/uploads\/2020\/06\/expression-ume-logotyp.png\",\"contentUrl\":\"https:\/\/expressionumea.se\/wp-content\/uploads\/2020\/06\/expression-ume-logotyp.png\",\"width\":375,\"height\":98,\"caption\":\"eXpression Ume\u00e5\"},\"image\":{\"@id\":\"https:\/\/expressionumea.se\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/expressionumea.se\/#\/schema\/person\/1e20558e56409dffe7180bdd0cc8f950\",\"name\":\"Anna Wikholm\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/1c3905f82cd6d252f8e42b7cd65dfc9eafd3cfde5cef18d2c6fb15461c2ff59d?s=96&d=mm&r=g\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/1c3905f82cd6d252f8e42b7cd65dfc9eafd3cfde5cef18d2c6fb15461c2ff59d?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/1c3905f82cd6d252f8e42b7cd65dfc9eafd3cfde5cef18d2c6fb15461c2ff59d?s=96&d=mm&r=g\",\"caption\":\"Anna Wikholm\"},\"url\":\"https:\/\/expressionumea.se\/en\/author\/anna-wikholm\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"What has the corona pandemic taught us about hosting? - eXpression Ume\u00e5","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/expressionumea.se\/en\/what-has-the-coronavirus-pandemic-taught-us-about-sustainability\/","og_locale":"en_GB","og_type":"article","og_title":"Vad har coronapandemin l\u00e4rt oss om v\u00e4rdskap? - eXpression Ume\u00e5","og_description":"Vad \u00e4r v\u00e4rdskap och hur utvecklar f\u00f6retag sitt v\u00e4rdskap? I den h\u00e4r guiden introduceras \u00e4mnet och ges reflektionsfr\u00e5gor f\u00f6r att kunna utveckla ditt f\u00f6retags v\u00e4rdskap.","og_url":"https:\/\/expressionumea.se\/en\/what-has-the-coronavirus-pandemic-taught-us-about-sustainability\/","og_site_name":"eXpression Ume\u00e5","article_published_time":"2021-03-03T08:55:56+00:00","article_modified_time":"2023-08-03T20:14:05+00:00","og_image":[{"width":2560,"height":1707,"url":"https:\/\/expressionumea.se\/wp-content\/uploads\/2021\/03\/C5A85B54-E571-41AC-9067-70D949895DE6-scaled.jpeg","type":"image\/jpeg"}],"author":"Anna Wikholm","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Anna Wikholm","Estimated reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/expressionumea.se\/vad-har-coronapandemin-lart-oss-om-vardskap\/#article","isPartOf":{"@id":"https:\/\/expressionumea.se\/vad-har-coronapandemin-lart-oss-om-vardskap\/"},"author":{"name":"Anna Wikholm","@id":"https:\/\/expressionumea.se\/#\/schema\/person\/1e20558e56409dffe7180bdd0cc8f950"},"headline":"Vad har coronapandemin l\u00e4rt oss om v\u00e4rdskap?","datePublished":"2021-03-03T08:55:56+00:00","dateModified":"2023-08-03T20:14:05+00:00","mainEntityOfPage":{"@id":"https:\/\/expressionumea.se\/vad-har-coronapandemin-lart-oss-om-vardskap\/"},"wordCount":366,"publisher":{"@id":"https:\/\/expressionumea.se\/#organization"},"image":{"@id":"https:\/\/expressionumea.se\/vad-har-coronapandemin-lart-oss-om-vardskap\/#primaryimage"},"thumbnailUrl":"https:\/\/expressionumea.se\/wp-content\/uploads\/2021\/03\/C5A85B54-E571-41AC-9067-70D949895DE6-scaled.jpeg","articleSection":["Future Retail Lab","Mode","V\u00e4rdskap"],"inLanguage":"en-GB"},{"@type":"WebPage","@id":"https:\/\/expressionumea.se\/vad-har-coronapandemin-lart-oss-om-vardskap\/","url":"https:\/\/expressionumea.se\/vad-har-coronapandemin-lart-oss-om-vardskap\/","name":"What has the corona pandemic taught us about hosting? - eXpression Ume\u00e5","isPartOf":{"@id":"https:\/\/expressionumea.se\/#website"},"primaryImageOfPage":{"@id":"https:\/\/expressionumea.se\/vad-har-coronapandemin-lart-oss-om-vardskap\/#primaryimage"},"image":{"@id":"https:\/\/expressionumea.se\/vad-har-coronapandemin-lart-oss-om-vardskap\/#primaryimage"},"thumbnailUrl":"https:\/\/expressionumea.se\/wp-content\/uploads\/2021\/03\/C5A85B54-E571-41AC-9067-70D949895DE6-scaled.jpeg","datePublished":"2021-03-03T08:55:56+00:00","dateModified":"2023-08-03T20:14:05+00:00","breadcrumb":{"@id":"https:\/\/expressionumea.se\/vad-har-coronapandemin-lart-oss-om-vardskap\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/expressionumea.se\/vad-har-coronapandemin-lart-oss-om-vardskap\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/expressionumea.se\/vad-har-coronapandemin-lart-oss-om-vardskap\/#primaryimage","url":"https:\/\/expressionumea.se\/wp-content\/uploads\/2021\/03\/C5A85B54-E571-41AC-9067-70D949895DE6-scaled.jpeg","contentUrl":"https:\/\/expressionumea.se\/wp-content\/uploads\/2021\/03\/C5A85B54-E571-41AC-9067-70D949895DE6-scaled.jpeg","width":2560,"height":1707},{"@type":"BreadcrumbList","@id":"https:\/\/expressionumea.se\/vad-har-coronapandemin-lart-oss-om-vardskap\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Hem","item":"https:\/\/expressionumea.se\/"},{"@type":"ListItem","position":2,"name":"Vad har coronapandemin l\u00e4rt oss om v\u00e4rdskap?"}]},{"@type":"WebSite","@id":"https:\/\/expressionumea.se\/#website","url":"https:\/\/expressionumea.se\/","name":"eXpression Ume\u00e5","description":"Creative minds unite","publisher":{"@id":"https:\/\/expressionumea.se\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/expressionumea.se\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/expressionumea.se\/#organization","name":"eXpression Ume\u00e5","url":"https:\/\/expressionumea.se\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/expressionumea.se\/#\/schema\/logo\/image\/","url":"https:\/\/expressionumea.se\/wp-content\/uploads\/2020\/06\/expression-ume-logotyp.png","contentUrl":"https:\/\/expressionumea.se\/wp-content\/uploads\/2020\/06\/expression-ume-logotyp.png","width":375,"height":98,"caption":"eXpression Ume\u00e5"},"image":{"@id":"https:\/\/expressionumea.se\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/expressionumea.se\/#\/schema\/person\/1e20558e56409dffe7180bdd0cc8f950","name":"Anna Wikholm","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/secure.gravatar.com\/avatar\/1c3905f82cd6d252f8e42b7cd65dfc9eafd3cfde5cef18d2c6fb15461c2ff59d?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/1c3905f82cd6d252f8e42b7cd65dfc9eafd3cfde5cef18d2c6fb15461c2ff59d?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/1c3905f82cd6d252f8e42b7cd65dfc9eafd3cfde5cef18d2c6fb15461c2ff59d?s=96&d=mm&r=g","caption":"Anna Wikholm"},"url":"https:\/\/expressionumea.se\/en\/author\/anna-wikholm\/"}]}},"_links":{"self":[{"href":"https:\/\/expressionumea.se\/en\/wp-json\/wp\/v2\/posts\/15261","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/expressionumea.se\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/expressionumea.se\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/expressionumea.se\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/expressionumea.se\/en\/wp-json\/wp\/v2\/comments?post=15261"}],"version-history":[{"count":7,"href":"https:\/\/expressionumea.se\/en\/wp-json\/wp\/v2\/posts\/15261\/revisions"}],"predecessor-version":[{"id":15477,"href":"https:\/\/expressionumea.se\/en\/wp-json\/wp\/v2\/posts\/15261\/revisions\/15477"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/expressionumea.se\/en\/wp-json\/wp\/v2\/media\/15262"}],"wp:attachment":[{"href":"https:\/\/expressionumea.se\/en\/wp-json\/wp\/v2\/media?parent=15261"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/expressionumea.se\/en\/wp-json\/wp\/v2\/categories?post=15261"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/expressionumea.se\/en\/wp-json\/wp\/v2\/tags?post=15261"},{"taxonomy":"eu-finansiering","embeddable":true,"href":"https:\/\/expressionumea.se\/en\/wp-json\/wp\/v2\/eu-finansiering?post=15261"},{"taxonomy":"artikeltyp","embeddable":true,"href":"https:\/\/expressionumea.se\/en\/wp-json\/wp\/v2\/artikeltyp?post=15261"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}